Transformed healthcare transportation with AI automation Improved call handling efficiency by 75% for patient care
AICO is an AI-powered healthcare transportation management system that revolutionized patient transport operations. The system automates call handling, optimizes routing, and enhances patient care coordination through intelligent scheduling and real-time tracking.
The Challenge
HealthCare Transport Co. was struggling with manual call handling, inefficient routing, and poor patient scheduling accuracy. Their existing system couldn't handle the volume of transport requests, leading to delays, missed appointments, and decreased patient satisfaction.
Our Solution
We developed a comprehensive AI-powered platform that automates the entire transportation workflow:
- AI-powered call handling with natural language processing
- Intelligent route optimization based on patient needs and traffic conditions
- Real-time vehicle tracking and ETA predictions
- Automated patient scheduling and reminders
- Integrated reporting and analytics dashboard
Results & Impact
75%
Improved call handling efficiency
98%
Patient scheduling accuracy
40%
Reduced operational costs
HealthCare Transport Co.
Client
"Call handling efficiency has improved by 75%. Patient scheduling accuracy has increased to 98% with AI automation. This has transformed our entire operation."
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